Help Desk

Minkatec’s Quick Support service utilizes TeamViewer for simple, fast, and secure Remote Desktop Sharing sessions. TeamViewer technology allows us to provide a higher level of service to our customers. Problems are solved faster and you will be able to see and understand the solution. If you are viewing this page and are not on the phone with a Minkatec Representative, please call (302) 764-4400 before proceeding further.

Step 1: Windows users: click here to download the remote software. When prompted to either Save or Run, please choose Run. Firefox users: download to your desktop and double-click to start. Mac users: click here.

Step 2: Please give the numbers underneath ID and Password to your Minkatec Representative.

Your Minkatec Support Representative will give you further instructions.